Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Standard delivery takes 3-5 business days within the UK. International orders may take 7-14 business days.

Do you offer free shipping?
Yes! We offer free standard shipping on all UK orders over £50.

Can I track my order?
Absolutely. Once your order is dispatched, you will receive a tracking number via email.

What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging.

How do I start a return?
Simply contact us at our Contact page and we will guide you through the process.

How do I find my size?
Each product page includes a detailed size guide. If you are between sizes, we recommend sizing up.

Are your products authentic?
Yes, all TRENK UK products are 100% authentic and carefully selected for quality.

What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay, and Google Pay.